Earlier this month, Facebook gave its 1.3 billion users the perfect reason to delete their accounts. Now Apple appears has done the same for its 1.4 billion iPhone and iPad users worldwide.
Last month The Guardian revealed Apple was employing contractors to listen to and “grade” Siri recordings and they “regularly” heard confidential information from iPhone and iPad users, including medical information, drug deals and recordings of couples having sex. And now a new report from the Irish Examiner has given a sense of scale to what was happening.
“Contractors in Cork [Ireland] were expected to each listen to more than 1,000 recordings from Siri every shift, before Apple suspended the practice last month,” explains the Examiner, who got its information from “an employee who had their contract abruptly terminated this week.”
When we hear about driverless cars and algorithms that help narrow down job candidates, most of the time what we are hearing is the negative side of artificial intelligence and the AI economy. Facial recognition software and driverless cars, both of which rely on artificial intelligence programming, have shown racial bias among other problems.
Hiring algorithms have shown bias against female candidates. These are problems with the programming that can be overcome if developers would take such things into account. But what we don’t often hear about when talking about artificial intelligence is all the good it is doing in the world as well as all the potential good it can do within the next decade. By 2030, AI is projected to add $13 trillion to the global economy, but only if adoption rates increase.